shipping and delivery policy

At Vastu Vigyan And Kundli Solutions , we value your trust and are committed to ensuring that every order reaches you safely, promptly, and with positive energy. Each product and spiritual item is energized, packed, and shipped with devotion so that it brings divine blessings to your doorstep.

• All orders are processed within 1–2 business days after payment confirmation.
   
• Each product (especially energized stones, yantras, or idols) undergoes a purification and energization ritual before dispatch.
   
• Orders placed on weekends or holidays will be processed on the next working day.
   

• Standard delivery time within India: 4–7 business days.
   
• For international orders, delivery time may vary between 10–15 business days, depending on customs and courier availability.
   
• You will receive a tracking link via email or WhatsApp once your order is dispatched.
   

• Every item is packed with utmost care, using eco-friendly and secure packaging.
   
• Energized spiritual products (stones, idols, yantras, etc.) are wrapped in sacred cloth or paper to preserve their spiritual vibrations.
   
• Fragile items like idols or brass artifacts are securely bubble-wrapped and sealed to prevent damage in transit.
   

• Free Shipping on all prepaid orders above ₹999 within India.
   
• For COD or international deliveries, minimal shipping or handling charges may apply (displayed at checkout).
   

• In rare cases of delay or loss due to courier issues, we ensure full support and tracking assistance until the item reaches you.
   
• If your parcel is lost or damaged in transit, we will resend or replace it after verification.
   

Since most of our spiritual items are custom-energized and blessed individually, minor variations in color, texture, or packaging may occur — this signifies authenticity, not imperfection.
Each item is handled with sacred intention and positive vibrations before dispatch.

For any queries related to your order, delivery status, or tracking, please contact our support team:
📧 support@kismatconnection.in
📱 +91-8295180702
(Available Monday–Saturday, 10:00 AM – 7:00 PM)

🌟 Vastu Vigyan And Kundli Solutions  – Delivering Divinity with Devotion.
Every parcel carries blessings, not just a product.